Terms of Service

By creating an account, checking the box to accept these Terms, or using the Service, you agree to these Terms, our Privacy Policy, the Subscription & Billing Terms, the Acceptable Use & AI Policy, and the Copyright & DMCA Policy, which are part of these Terms. If you use the Service for an organization, you agree on its behalf and confirm you have authority to do so. If you do not agree, do not use the Service.

We may update these Terms. If a change is material, we will give notice by email or in the Service at least 14 days before it takes effect, except where a change is required by law or addresses a security issue. Continuing to use the Service after the effective date means you accept the updated Terms.

• You must be at least 18 years old and able to form a binding contract to create an account.
• Give accurate information, keep your password and headset pairing codes secure, and tell us promptly about any unauthorized use.
• You are responsible for activity under your account, including activity on headsets paired to it and by people you give access to.
• Guest sessions and trial features may be limited, reset, or deleted if not converted to an account.
• You may not use the Service if you are barred from doing so under U.S. sanctions or export laws.

The Service lets you upload plans and 3D content, generate rooms, models, and materials, and view projects at scale in a compatible headset. Parts of the Service are in early access and may be incomplete, change, or be discontinued. Features labeled beta, preview, experimental, or test mode are provided for evaluation and may have more errors than other features.

The Quest app requires a compatible Meta device and a Meta account, which are subject to Meta's terms. We may change, add, or remove features, and we will give reasonable notice before removing a paid feature that materially reduces what you paid for.

Paid plans renew automatically until cancelled, and some features are paid from prepaid generation funds. Pricing, renewal, cancellation, automatic reload, and refund terms are in the Subscription & Billing Terms. Payments are processed by Stripe under its terms.

You own your content. “Your content” means files, plans, models, images, prompts, messages, voice input, and other material you submit, and the project outputs generated for you, to the extent you have rights in them.

License to us. You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, convert, modify, display, and transmit your content only as needed to operate, secure, support, and improve the Service for you. This includes sending it to our service providers (such as AI providers), making it available to people you share with, and sharing it with an Artist Network artist when you request one. We do not publish your private projects or add your content to public libraries without your permission. This license ends when your content is deleted from our systems, except for copies others already received from you and backups kept for a limited time.

Your promises. For all content you submit, you confirm that:

• You own it or have all rights, licenses, and permissions needed to upload it and let us use it as described here.
• It does not infringe anyone's rights. Architectural plans, house plans from plan catalogs and publications, branded product models, and textures are often protected by copyright or trademark. Buying a set of plans does not always give you the right to copy, modify, or share them.
• You have any consent required from people whose voices, likenesses, or personal information appear in it.
• It complies with the Acceptable Use & AI Policy and applicable law.

You are responsible for keeping your own copies of important content. We are not obligated to store content after your account is closed, and storage above your plan limit may become read-only.

• AI features use third-party models, currently from OpenAI, and are described further in our AI Policy and Privacy Policy.
• AI output is generated automatically and may be inaccurate, incomplete, or similar to content generated for others. It may misread dimensions, walls, doors, windows, or labels in a plan.
• As between you and us, you own the outputs generated for your projects, subject to these Terms and third-party rights. We do not promise that outputs are protectable by copyright or free of third-party claims.
• You are responsible for reviewing outputs before relying on or sharing them, and for making sure your use of outputs is lawful.
• Generation costs are estimated in advance where possible. Actual costs may differ, as explained in the billing terms.

• Headset scale depends on the source file, how it was authored or interpreted, device tracking, and room alignment. It can drift or be wrong.
• Material colors, finishes, and textures are representations and may not match physical products. Material names describe a general look and do not identify a specific manufacturer's product unless stated.
• Any prices, cost estimates, or quantities are estimates. They are not quotes or offers from any retailer or contractor.
• Before you build, demolish, order materials, sign a contract, or make a financial decision, verify all measurements and details with field measurements and qualified, licensed professionals.

You are solely responsible for decisions you make based on the Service, including decisions made by your clients after you show them a project.

Mixed reality can hide or change how you see real objects. Virtual walls, floors, and furniture may cover real hazards such as stairs, furniture, open floor edges, construction debris, tools, or traffic.

• Follow Meta's health and safety warnings, and use the headset only in a clear, safe area.
• On a job site, follow all site safety rules and required protective equipment, and do not walk while a virtual scene blocks your view of hazards. Remove the headset near edges, openings, or moving equipment.
• Keep bystanders, children, and pets at a safe distance, and take breaks if you feel discomfort, dizziness, or eye strain.
• You are responsible for supervising guests who use headsets during your presentations.

• When you share a project, QR code, invitation, or room code, anyone who has it may be able to see the content it unlocks. You are responsible for who you share with and for their use of what you share.
• Meeting guests get view-only access to a published snapshot. Publishing a new revision replaces what guests see.
• Consent to record. Some places, including California, require consent from everyone in a conversation before it is recorded or transcribed. You must tell people and get any required consent before using voice, transcript, or streaming features where others can be heard or seen.
• Do not stream or share content you do not have the right to show.

If offered and you request it, independent artists may review and improve your project. Artists receive only the project summary and files needed for the work and are bound by confidentiality obligations. Any scope, price, and delivery time will be shown before you confirm. Unless we agree otherwise in writing, deliverables are part of your project outputs under section 5.

• The Service relies on third-party services such as Meta, Stripe, Supabase, Vercel, OpenAI, LiveKit, and Resend. We are not responsible for their availability or conduct, and their terms may apply to you.
• Public library models and materials are provided under their own licenses, such as Creative Commons Attribution (CC BY) or CC0. When you redistribute them, including in exported projects, you must follow those licenses, including keeping the credits. See Credits & Licenses.
• Meta, Meta Quest, and related marks are trademarks of Meta Platforms, Inc. Other product names belong to their owners. VR Build Kit is not affiliated with or endorsed by Meta or any manufacturer named in the Service unless we say so.

You must follow the Acceptable Use & AI Policy. Among other things, do not upload infringing or unlawful content, try to access other people's projects, share credentials or QR codes to get around plan limits, interfere with or reverse engineer the Service, or use it to build a competing product.

The Service, including our software, website, Quest app, generation workflows, designs, logos, and original library content, is owned by us or our licensors and protected by law. Subject to these Terms, we give you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or internal business purposes. All rights not expressly granted are reserved.

If you send ideas, suggestions, or feedback, you allow us to use them without restriction or payment. This does not give us ownership of your project content.

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act and terminate repeat infringers in appropriate circumstances. See the Copyright & DMCA Policy.

You may stop using the Service and request account deletion at any time as described in the Privacy Policy. We may suspend or end your access if you materially breach these Terms, create risk or legal exposure for us or others, fail to pay, or if we stop offering the Service. When reasonable, we will give notice and an opportunity to export your content first. If we end the Service for reasons other than your breach, we will refund prepaid fees for the unused period and unused purchased generation funds. Sections that by their nature should survive termination will survive.

To the fullest extent permitted by law, the Service, including all AI outputs, library content, measurements, and estimates, is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation. We do not warrant that the Service will meet your requirements or that content will be preserved without loss.

Some jurisdictions do not allow disclaiming certain warranties, so some of these disclaimers may not apply to you.

To the fullest extent permitted by law, VR Build Kit and its owners, employees, contractors, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, or costs of construction, rework, materials, delay, or substitute services, arising out of or related to the Service or these Terms, even if advised of the possibility of those damages. Our total liability for all claims relating to the Service or these Terms will not exceed the greater of (a) the amounts you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) $100.

These limits apply to all theories of liability and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law, such as for fraud, gross negligence, or willful misconduct where those limits are prohibited.

To the extent permitted by law, you will defend, indemnify, and hold us harmless from claims, damages, and costs (including reasonable attorneys' fees) arising from your content, your use of the Service or outputs, your projects and decisions based on them, your violation of these Terms or law, or your violation of anyone else's rights. This section does not apply to consumers where prohibited by law.

Informal resolution first. Before filing a claim, you and we agree to try to resolve the dispute informally for 60 days after written notice sent to support@vrbuildkit.com (for you) or your account email (for us) describing the issue and the relief requested.

Binding individual arbitration. If the dispute is not resolved, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final, binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or Commercial Arbitration Rules for business users), instead of in court. The arbitration may be held by video or in the county where you live. Fees will be allocated as those rules require.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek court relief to protect intellectual property or stop unauthorized access to the Service.

Class action waiver. Claims may be brought only on an individual basis, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding, and the arbitrator may not award relief to anyone other than the individual party. If this waiver is found unenforceable for a claim, that claim will proceed in court, not arbitration.

Right to opt out. You may opt out of this arbitration agreement by emailing support@vrbuildkit.com with the subject “Arbitration opt-out,” your name, and account email within 30 days after you first accept these Terms. Opting out does not affect any other part of these Terms.

• Governing law. These Terms are governed by the laws of the State of Nevada and applicable U.S. federal law, without regard to conflict-of-law rules. Subject to section 19, the state and federal courts located in Nevada have exclusive jurisdiction, and you and we consent to personal jurisdiction there. This does not remove consumer protections you have under the laws of where you live.
• Entire agreement. These Terms and the documents they reference are the entire agreement about the Service.
• Severability and waiver. If part of these Terms is unenforceable, the rest stays in effect. Not enforcing a provision is not a waiver.
• Assignment. You may not transfer these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Notices. We may send notices to your account email or in the Service. Send notices to us at support@vrbuildkit.com.
• Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control.
• Meta platform. Meta is not a party to these Terms and is not responsible for the Quest app or its support.
• California users. Under California Civil Code §1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.

Questions about these Terms: support@vrbuildkit.com.